Case Study

How JemX helped Stallion Security unlock billing reconciliation and total visibility

Stallion Security Logo

Customer

Stallion Security

Industry

Security Technology & Monitoring

Size

c.5,000 employees

The challenge

Stallion Security is a prominent national security group featuring a specialized electronics and remote monitoring division. They manage large-scale camera monitoring and equipment rental portfolios across South Africa. Stallion faced significant challenges in verifying if clients were being accurately billed for camera monitoring, primarily due to disconnected datasets and inconsistent naming conventions. Key issues included:

  • No unified way to match monthly invoice line items with actual cameras monitored

  • Lack of visibility into billed cameras vs. actual monitored cameras

  • Exposure to significant overcharging or undercharging risks

  • Difficulty validating the accuracy of equipment rentals and monitoring fees

  • Uncertainty regarding site-level profitability

The result was billing exposure, operational friction, and an arduous, slow month-end reconciliation process.

The solution

JemX delivered a 5-day AI sprint, engineering a comprehensive data-cleaning pipeline and operational dashboard that synchronized billing and monitoring data into a single source of truth.

The solution provided:

Automated name standardization

To merge disparate datasets

Monthly invoice totals

With granular drill-down capabilities per site

Direct comparison metrics

For billed vs. monitored units

Dedicated technician input field

To record live onsite camera counts

Near-instant reconciliation

Without the need for manual matching

The impact

Total visibility of billing accuracy

Across all monitored sites

Immediate identification and correction

Of over- and under-charging

Near-instant reconciliation

Replacing days of manual work

Elimination of billing uncertainty

For month-to-month operations

A unified data foundation

For the entire monitoring division

Following the initial sprint, Stallion transitioned from reactive reconciliation to proactive auditing - Stallion can now audit billing, contracts, and monitoring outputs quickly, identify inconsistencies, and ensure clients are billed correctly for the services delivered, forming a foundation for future profitability analysis.

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